Welcome to Funky Trunks Store! We’re here to help competitive swimmers get their performance gear quickly and reliably. Below you’ll find answers to our most common questions about products, shipping, returns, and more.
Product Questions
We specialize in competition-focused swimwear and training equipment including:
- Performance swimwear for Men, Women, Boys, Girls, and Juniors
- Drag suits for resistance training
- Training equipment like fins, paddles, kickboards, and pull buoys
- Accessories including goggles, ear plugs, and nose clips
- Competition caps and snorkels
Our performance swimwear is designed for competitive fit. We recommend:
- Checking our detailed size charts for each product
- Considering that competition suits typically fit tighter than recreational swimwear
- When in doubt between sizes, sizing down for maximum hydrodynamic performance
If you need personalized sizing advice, our team of competitive swimmers can help – email us at [email protected].
Shipping & Delivery
We offer two shipping methods to get your gear to you:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after processing (1-2 business days)
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after processing
We ship worldwide to most countries, excluding some remote areas. Our primary shipping carriers (DHL, FedEx, EMS) have extensive global networks to deliver to competitive swimmers almost everywhere.
Delivery times vary based on your location and shipping method:
- Standard Shipping: 10-15 business days after shipping (plus 1-2 days processing)
- Free Shipping: 15-25 business days after shipping (plus 1-2 days processing)
Note: Some Asian countries and remote areas may experience slightly longer delivery times.
For international orders, customs fees may apply depending on your country’s import regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for specific information.
Returns & Exchanges
We offer hassle-free returns within 15 days of delivery:
- Items must be unused and in original condition with tags attached
- Contact us at [email protected] to initiate a return
- Return shipping costs are the customer’s responsibility
- Refunds will be processed to the original payment method
We understand competition swimwear sizing can be tricky. If your item doesn’t fit:
- You may return it within 15 days for a refund or exchange
- We recommend carefully reviewing our size charts before ordering
- For exchanges, please note that availability of alternate sizes isn’t guaranteed
Payments & Accounts
We accept all major payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Absolutely. We use industry-standard encryption to protect all payment information. We never store your full credit card details on our servers.
No, you can check out as a guest. However, creating an account allows you to:
- Track your order history
- Save your shipping information for faster checkout
- Receive exclusive offers for competitive swimmers
Other Questions
Yes! We offer special pricing for swim teams and bulk orders:
- Combine with our free shipping on orders over $50
- Take advantage of our seasonal 20-40% off deals
- Email us at [email protected] for personalized team quotes
Yes! We provide tracking information as soon as your order ships:
- Standard Shipping: Track via DHL or FedEx
- Free Shipping: Track via EMS
- Tracking numbers are sent to your email
Still have questions? Our team of swimming enthusiasts is ready to help! Email us at [email protected] and we’ll get back to you within 24 hours (weekdays).
Ready to upgrade your swim gear with confidence? Shop Performance Swimwear Now